We try to deliver all orders as quickly as possible (within one or two business days), but always within 5 business days. If you want to know for sure if your items will be send withing one to two business days, you can always contact us on Tel: 0031 78 6319336.
Orders within the Netherlands are shipped via PostNL.
Orders outside The Netherlands will be shipped via PostNL or Dachser.
During the checkout, you can also choose to pickup your order at our store in Dordrecht, The Netherlands.
We charge the following shipping costs:
- There is no shipping charge for orders above 250 euros to Germany, the Netherlands and Belgium *
- For all other orders, we follow the rates from PostNL, as specified below (rates updated on 1 Januar 2020):
|up to||2 kg||5 kg||10 kg||20 kg||23 kg|
|NL||€ 7,25||€ 7,25||€ 7,25||€ 13,25||€ 13,50|
|EUR 1||€ 18,00||€ 24,50||€ 30,00||€ 39,00||€ 50,00|
|EUR 2||€ 23,50||€ 30,00||€ 36,00||€ 45,00||€ 60,00|
|Wereld||€ 34,30||€ 51,80||€ 88,30||€ 150,30||On request|
All shipping includes Tracking.
All international shipping includes insurance up to 500 euro.
Belgium , Luxembourg, Denmark ( excluding Faroe Islands and Greenland ) , Germany , France ( incl. Corsica and Monaco ) , Italy ( excl. San Marino and Vatican City) , Luxemburg, Austria , Spain ( including Balearic Islands, excl Canary Islands) , United Kingdom ( excl. Gibraltar and Channel Islands ) , Sweden
|EUR 2||Bulgarije, Estland, Finland, Hongarije, Ireland, Croatië, Letland, Litouwen, Poland, Portugal (incl. Azoren en Madeira), Romania, Slovenië, Slowakije, Czech Rebublic, Albanië, Andorra, Bosnië-Herzegovina, Canarische Eilanden, Cyprus, Faeröer Eilanden, Gibraltar, Greece, Greenland, Iceland, de Kanaaleilanden, Kosovo, Liechtenstein, Macedonië, Malta, Moldavië, Montenegro, Norway, Oekraïne, San Marino, Servië, Turkije, Vaticaanstad, White Russia, Switzerland.|
|World||All other countries in the world|
If you did not choose a correct delivery method during your checkout, we reserve the right to charge the correct shipping costs. We will send the order to the shipping address provided by you during checkout. We are not liable for any loss or damages in any way as a result of a wrongfully submitted address.
*Shipping costs may still be charged for exceptionally large and/or heavy products. Even if these are listed as free of charge by the website.
This concerns in particular large statues of brands such as Prime 1, Toynami, etc. In this case, these products will be sent on a pallet at the most attractive rate. This is always in consultation with the customer. In case of doubt, please contact the customerservice.
You can pay in the following ways:
During checkout you can also choose to pay once the order arrives at our store. At that time, you can once again choose from all previously mentioned payment methods. Keep in mind that we will ship your order only after your payment has been recieved.
A deposit may be required for Preorders. The deposit will usually vary between 10% and 15%. This deposit will not be refunded if the customer cancels the order at a later stage. There might be exceptions. If you have any questions about this, you can contact us by email.
In our shop you can pay in cash, pin, paypal, with credit or debit card.